External Operations Conference
Tuesday, June 10 - Friday, June 13 2008

San Francisco, California
InterContinental Mark Hopkins San Francisco
Hosted by Blue Shield of California
2008 EOC Planning Committee Members
TRUSTEE SPONSOR FOR EOC
Michael B. Unhjem, President & CEO
Blue Cross Blue Shield of North Dakota
Fargo, ND
michael.unhjem@bcbsnd.com
INCOMING TRUSTEE SPONSOR FOR EOC
Steven S. Martin
President & CEO
Blue Cross and Blue Shield of Nebraska
7261 Mercy Road
Omaha, NE 68180-0001
Phone: 402-390-1810
Fax: 402-398-3836
steve.martin@bcbsne.com
ARIZONA
Gail Damico
(Immediate Past EOC Chair 2007)
Vice President, Sales
Blue Cross & Blue Shield of Arizona
2444 W. Las Palmaritas
Phoenix, AZ 85002
Phone: 602.864.4442
Fax: 602.864.5800
gdamico@phx1.bcbsaz.com
Tom Goodman
Director Small Group/Individual Sales
Blue Cross & Blue Shield of Arizona
8220 N 23rd Ave Building #2
Phoenix, AZ 85021
Phone: 602-864-4395
Fax: 602.864.5800
TGoodman@phx1.bcbsaz.com
ARKANSAS
Mike Brown
Executive Vice President
Enterprise Networks
Arkansas Blue Cross & Blue Shield
601 Gaines Street
Little Rock, AR 72201
Phone: 501.378.3251
Fax: 501.378.2037
mwbrown@arkbluecross.com
Karen Raley
VP of Communications & Product Development
Arkansas Blue Cross & Blue Shield
601 Gaines Street
Little Rock, AR 72201
Phone: 501-378-2456
Fax: 501-378-2490
kcraley@arkbluecross.com
Chet Roberts
Senior Counsel
Arkansas Blue Cross & Blue Shield
601 Gaines Street
Little Rock, AR 72201
Phone: 501-378-2375
Fax: 501-378-3366
cxroberts@arkbluecross.com
Sam Vorderstrasse
Director of Actuarial Services
Arkansas Blue Cross & Blue Shield
320 West Capitol, Suite 840
Little Rock, AR 72201
Phone: 501-378-2863
Fax: 501-378-2984
scvorderstrasse@arkbluecross.com
BRITISH COLUMBIA
Morris Nord
Sr. Vice-President,
Marketing & Client Development
Pacific Blue Cross
PO Box 7000
Vancouver, BC V6B-4E1, Canada
Phone: (604)419-2005
mnord@pac.bluecross.ca
CALIFORNIA
Larry Hilty
Director, Alliance Management
Blue Shield of California
50 Beale, 23rd Floor
San Francisco, CA 94105
Phone: 415-229-5830
Fax: 415-229-5662
larry.hilty@blueshieldca.com
Janet Grout
Director of Underwriting, Major Accounts
Blue Shield of California
50 Beale, 23rd Floor
San Francisco, CA 94105
Phone: 415-229-5123
Fax: 415-229-5278
janet.grout@blueshieldca.com
HAWAII
Mike Cheng
Senior Vice President, External Operations
Hawaii Medical Service Association
(Blue Cross and Blue Shield of Hawaii)
818 Keeaumoku Street
Honolulu, HI 96808
Phone: 808.948.5099
Fax: 808.948.6653
michael_cheng@hmsa.com
IDAHO
Georganne S. Benjamin
Assistant Director, Strategic Communications
Regence BlueShield of Idaho
1211 W. Myrtle – Suite 110
Boise, ID 83702
Phone: 208-395-7723
Fax: 208-395-7709
gbenjamin.id@regence.com
ILLINOIS
Melanie F. Respress
Vice President, External Operations
Health Care Service Corporation
300 E. Randolph Street
Chicago, Illinois 60601
Phone: 312-653-5113
Cell: 312-540-1204
respressm@bcbsil.com
MISSOURI
Susan Johnson
Director, Corporate Communications
Blue Cross Blue Shield of Kansas City (Missouri)
2301 Main
Kansas City, MO 64108
Phone: 816-395-3566
Fax: 816-395 3670
susan.johnson@bcbskc.com
MONTANA
Mark A. Burzynski
Vice President - Health Affairs
Blue Cross and Blue Shield of Montana
560 North Park - P. O. Box 4309
Helena, MT 59604-4309
Phone: 406-447-8628
Fax: 406-447-8607
mark_burzynski@bcbsmt.com
NORTH DAKOTA
Denise Kolpack
Vice President - Corporate Communications
Blue Cross and Blue Shield of North Dakota
4510 13th Avenue SW
Fargo, ND 58121
Phone: 701-282-1485
Fax: (701)282-1549
denise.kolpack@bcbsnd.com
Jim Sorensen
Assistant Vice President, Marketing Support
Blue Cross Blue Shield of North Dakota
4510 13th Avenue Southwest
Fargo, ND 58121-0001
Phone: 701-282-1485
Fax: 701-282-1549
jim.sorensen@bcbsnd.com
SASKATCHEWAN
Tenny Carter
Vice President, Corporate Development
Saskatchewan Blue Cross
516 2nd Avenue North
Saskaton, SK, S7K 2C5, Canada
Phone: 306-667-5274
Fax: 306-664-1945
tcarter@sk.bluecross.ca




