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Internal Operations Conference

Sunday July 13, - Wednesday, July 16, 2008

Internal Operations Conference

San Francisco, California
Mark Hopkins Intercontinental
Host: Blue Cross and Blue Shield of Kansas City


2007 IOC Section Chiefs, Planning Committee, Coordinators


 

  SECTION CHIEFS
Claims

Dave Koenig
Group Leader, Claims Administration
Wellmark Blue Cross Blue Shield of Iowa
636 Grand Avenue, Station 94
Des Moines, IA 50309-3265
Phone: (515) 237-6617
Fax: (515) 323-6755
koenigd@wellmark.com

Customer Service

Nancy Creasy
Vice President, Customer Service
Blue Cross Blue Shield of Kansas City
2301 Main, M/S A 6A1
Kansas City, MO 64108
Phone: (816) 395-2780
Fax: (816) 395-2464
nancy.creasy@bcbskc.com

Finance

David Marcantuono
Assistant Director, Financial Accounting & Reporting
The Regence Group
100 SW Market Street - M/S C2A
Portland, OR 97207
Phone: (503) 944-2806
Fax: (503) 273-4128
david.marcantuono@regence.com

Human Resources

Roger Kleppe
Senior Vice President, Human Relations
Blue Cross Blue Shield of Minnesota
P.O. Box 64560
St. Paul, MN 55164-0560
Phone: (651) 662-2100
Fax: (651) 662-1813
rkleppe@bluecrossmn.com

Information Systems

Bill Wallace
CIO, Vice President
Information Services and Claims Administration
Blue Cross and Blue Shield of Kansas
1133 Topeka Blvd
Topeka, KS 66629
Phone: (785) 291-8656
Fax: (785) 291-8901
bill.wallace@bcbsks.com

Membership                          

Stephen Thompson
Senior Director, Membership Processes
Blue Cross Blue Shield of Texas
901 South Central, 2LN
Richardson, TX 75080
Phone: (972) 766-3266
Fax: (972) 470-9469
stephen_thompson@bcbstx.com

  PLANNING COMMITTEE
IOC Western Conference
Board of Trustees Sponsor

Sherry L Cladouhos
President and CEO
Blue Cross and Blue Shield of Montana
560 North Park Avenue
Helena, MT 59601
Phone: (406) 444-8441
Fax: (406) 447-8607
scladouhos@bcbsmt.com

2007 IOC Chair

Sherri McKean
Vice President, Customer Relations
Blue Cross and Blue Shield of Oklahoma
1215 S. Boulder Avenue
Tulsa, OK 74119
Phone: (918) 551-2302
Fax: (918) 551-2654
smckean@bcbsok.com

2006 IOC Chair William C. Barr
Executive Vice President, Health Care Operations
The Regence Group
P.O. Box 1071, M/S E15A
Portland, OR 97207-1071
Phone: (503) 553-5075
Fax: (503) 226-8794
wcbarr@regence.com
2008 IOC Chair

Nancy Creasy
Vice President, Customer Service
Blue Cross Blue Shield of Kansas City
2301 Main, M/S A 6A1
Kansas City, MO 64108
Phone: (816) 395-2780
Fax: (816) 395-2464
nancy.creasy@bcbskc.com

Member-at-Large

Bob Young
Director, Human Resources
Blue Cross and Blue Shield of Kansas
1133 SW Topeka Blvd.
Topeka, KS 66629-0001
Phone: (785) 291-8634
Fax: (785) 291-8465
bob.young@bcbsks.com

Darrell Vanyo
Sr. Vice President and CIO
Blue Cross and Blue Shield of North Dakota
4510 13th Avenue SW
Fargo, ND 581-21-0001
Phone: (701) 282-1294
Fax: (701) 282-1469
Darrell.vanyo@bcbsnd.com

  CHARTER PLAN IOC COORDINATORS
                                         

Karen Abraham
Vice President, Finance
Blue Cross and Blue Shield of Arizona
2444 West Las Palmaritas Drive
Phoenix, AZ 85021
Phone: (602) 864-5700
Fax: (602) 864-5308
kabraham@phx1.bcbsaz.com

William C. Barr
Executive Vice President, Health Care Operations
The Regence Group
P.O. Box 1071, M/S E15A
Portland, OR 97207-1071
Phone: (503) 553-5075
Fax: (503) 226-8794
wcbarr@regence.com

John Crawford
Senior Vice President, Financial Services
Pacific Blue Cross
P.O. Box 7000
Vancouver, BC Canada V6B 4E1
Phone: (604) 419-2002
Fax: (604) 419-2014
jcrawford@pac.bluecross.ca

Tim J. Crilly
President and CEO
Blue Cross and Blue Shield of Wyoming
4000 House Avenue
Cheyenne, WY 82003-2266
Phone: (307) 432-2701
Fax: (307) 778-8582
tim.crilly@bcbswy.com

Ron Hjelm
PacificSource Health Plans
110 International Way
Springfield, OR 97477-1034
Phone: (541) 682-5225
Fax: (541) 684-5575
rhjelm@pacificsource.com

Larry Hilty
Director Alliance Management
Alliance and Product Development
Blue Shield of California
50 Beale Street
San Francisco, CA 94105
Phone: (415) 229-5830
Fax: (415) 229-6217
larry.hilty@blueshieldca.com

Marianne Krpan
Vice President Claims & Customer Service
Blue Cross and Blue Shield of Montana
560 North Park Avenue
Helena, MT. 59604
Phone: (406) 444-8806
Fax: (406) 444-8432
mkrpan@bcbsmt.com

Gwen Miyasato
Exective Vice President
Hawaii Medical Service Association
818 Keeaumoku Street
Honolulu, HI 96814
Phone: (808) 948-5403
Fax: (808) 948-5999
gwen_miyasato@hmsa.com

David Patola
Vice President, Administration and Finance
Saskatchewan Blue Cross
P. O. Box 4030
Saskatoon, SK S7K 3T2
Phone: (306) 667-5272
Fax: (306) 664-1945
dpatola@sk.bluecross.ca